Hampton Inn & Suites West Bend

The front desk was exceptional ...Patty was very professional , kind , polite , helpful and a pleasure to deal with....we arrived early ,room not ready ( our fault )...Patty called House Keeping and they got on it right away....half hour later , room was ready...We feel as if we should have gotten house Keepers name so we could mention it here.....great place , we would stay there again.... Breakfast was even very good......Pool was larger than most and hot tub a pleasure.....stay there , you will like it...

The overall fit and feel of the hotel was great. Modern updates for charging phones and nice TV.

Staff was very nice

Breakfast was really good! I liked that they mixed up the hot entrees every day

Patty at front desk was outstanding!! She went above and beyond helping us with our back-to-back reservations, allowing us to stay in the same rm the whole time. She really did a great job. All staff there were friendly and polite. Beautiful pool area, very good full breakfast, very quiet.